Shipping policy
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
DOMESTIC SHIPPING RATES AND ESTIMATES
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Price |
|
East Coast |
1 to 2 business days |
$10 |
|
Midwest/South |
1 to 2 business days |
$10 |
|
West Coast |
2 to 3 business days |
$5 |
INTERNATIONAL SHIPPING
We offer international shipping to the following countries: Canada, Mexico, UK, EU, and Brazil.
|
Shipping option |
Estimated delivery time |
Price |
|
Canada and Mexico |
2 to 3 business days |
Contact us |
|
UK and EU |
2 to 3 business days |
Contact us |
|
Brazil |
2 to 3 business days |
Contact us |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. The Pixelated Poppy is not responsible for these charges if they are applied and are your responsibility as the customer.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 business days of receiving your shipping confirmation email, please contact us at hello@thepixelatedpoppy.com with your name and order number, and we will look into it for you.
SHIPPING TO P.O. BOXES
We are unable to shop to PO boxes at this time.
